Find clear answers to common questions about our services, process, pricing, support, and more — so you feel confident working with Starsite.
We offer complete website development solutions including domain registration, hosting, business email setup, website design, maintenance, and custom web solutions tailored to your business needs.
Simply contact us with your requirements. We’ll discuss your goals, suggest the right package or solution, and guide you through every step — from domain setup to going live.
A basic website can take 7–10 working days, while advanced or custom-featured websites may take longer depending on scope and feedback cycles.
Yes. We can build your website with a content management system (CMS) so you can make updates easily, or we can manage updates for you as part of our maintenance service.
Absolutely. All Starsite websites are fully responsive and optimized to work across devices — desktop, tablet, and mobile.
Yes. We register your domain in your name and provide hosting with full access. You always retain ownership.
Yes. We offer free SSL integration with all hosting plans to ensure your website is secure and trusted by visitors and search engines.
Yes. We set up and configure business emails linked to your domain, complete with webmail access, spam filters, and mobile compatibility.
Yes. We offer website maintenance plans that cover content updates, bug fixes, backups, and more — so your site stays current and performs well.
We’re always here to help. Our support team responds quickly to resolve downtime or technical issues under your maintenance or hosting plan.
Yes. We specialize in custom web solutions — from lead systems and booking forms to client portals and dashboards. Just share your idea and we’ll make it happen.
Of course. We’re happy to upgrade your website or add new functionalities as your business evolves.
We generally follow a milestone-based payment structure (like 30% + 50% + 20%) depending on the project. All terms are clearly defined before starting.
Our refund and cancellation policy is clearly outlined in our Terms. In general, once design/development work has started, partial refunds may be available based on completed milestones.
We integrate tools like live chat, Google Analytics, WhatsApp, CRM, reCAPTCHA, payment gateways, and more — based on your needs.
Yes. We follow SEO best practices like meta tags, responsive design, proper markup, and fast-loading pages to ensure your website is optimized for search engines.
